Introduction
Professional developers usually work with software vendors to adjust and design the central software platform or application according to the company’s specific needs. However, there are significant differences between perfect customization and less-perfect customization of logistics software
Good customization
Basic customization of business software allows customers to adapt the Software to their operational needs. This could involve configuring the Software for specific data throughput rates, provisioning the Software to support a particular user base size, and deciding how much storage or how many big data analytics “calls” you can make in the Software. This is a sign of good customization.
There are other positive ways for enterprise software customization. It can be said that the nature and definition of software-level customization have changed.
- It needs to be designed according to the way the Software works. However, it is good if a certain degree of “included” customization is used as a means of scalability.
- The Software is integrated with other primary technical services. Its scope is expanded through a well-executed and standardized method.
- Good customization is done through configurations and/or extensions that do not modify any actual code.
- Instead, central code is optimized to interpret increasing flexibility expressed through metadata.
- Adapting the user interface of a business application (to hide the functionality and options of particular companies or groups of users) is a positive aspect to consider.
Poor customization
Too much customization of the Software drives customers too far away from their supplier’s central roadmap. This can make it difficult to maintain product updates. Service management platform companies usually do their best to show customers how they can do more with their platforms. It’s worth your time and effort to do this because it means you can more easily sell the upgrade cycle, which can be a regular cadence of one, two, or more platform updates per year.
There is another reason why customization is not always good, at least for companies engaged in the B2C market; major software vendors build their platforms in two ways:
- They create essential single-platform products designed to satisfy The needs of a specific organization during implementation;
- or the creation of industry-specific applications intended for particular use cases.
Great platform are great because they cover all aspects and are powerful. But they are also bad because they come with all the features in the box, regardless of whether the customer needs them or not.
Next, the customer must customize the software deployment, which means that the provider physically “turns off” all features that the customer does not want or pay for.
Simply providing the “Swiss Knife” software approach is not suitable for all niche markets and usually leads to bloated and awkward deployments, taking up more space.
We know that the reality of the business software situation is that customers want everything. They want Software that can be deployed independently but that is seamlessly integrated into their processes. This is the “big question” that enterprise software customers constantly ask vendors like us. This need for composable but large-scale interchangeability largely explains why cloud computing services have developed the way they have done so.
Ultimately, there is no one-size-fits-all in socks, sandwiches, or Software, so we’ll always have to get used to adjusting the software design as much as possible to the needs of each company, especially in the logistics and transportation field.
Hire a team of experts today
Implementing custom software is a challenge that most companies can’t handle alone. Make sure you partner with companies that are ready for a review of their processes and understand your business so you can successfully refine the effectiveness of their operations. In Potencia Technologies Corp., it has a team trained and committed to its project that understands the role of transparency and frequent communication in the project’s success. As such, we offer you online visibility and regular updates on your development to keep you informed every advance of your solution.